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Network Engineer (Voice)
Relevant Experience
Minimum 2 years
Education/Qualification
BE - IT or Computer Science/B Tech. /Equivalent
Certifications
- CCNA(compulsory)
- CCVP,CCIE (desired)
Technical expertise
- Troubleshooting of network/Voice issues at client sites.
- Network & Voice project implementation.
- Managing customer network with Ciscos best practices.
- Installation, configuration and troubleshooting on IPCC/ICM 7.0 and Cisco Call Manager 4.X, 6.X, 7.X
- Should have worked on
1800/2500/2600/2800/3600/3800/7206VXR/7609/12410(installed and configured) Cisco Routers and Switches.
- Catalyst 2900, 4500, 6500 (IOS and Cat OS) Series.
Roles and Responsibilities
- Installation & Configuration of CUCM, Unity, Presence & Voice Gateways.
- Troubleshooting and Maintenance of Cisco Call Manager.
- Configuring call control protocols H.323, MGCP and SIP.
- Implement CISCO Call Manager Express , Cisco Unity Express , Cisco Switches
- Backup and Restore Operations.
- Coordinating with Cisco TAC for escalated issue and performing troubleshooting with TAC Engineers.
- Implementation of HSRP on the Cisco 4507 / 6509 Switch Connectivity.
- Implemented IPT, IPCC.
- Wireless setup is added advantage.
- Ability to provide remote support to SecurView Customers.
Additional Requirement
- Need to work in 24/7 Operations.
- May require to travel to overseas.
- Strong verbal and written communication skills.
- Strong interpersonal skills.
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