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Unified Communication Management
Managed Services | Unified Communication (UC) Management
SecurView’s comprehensive Unified Communication (UC) Management provides real-time 24x7 support for Cisco’s IP Telephony monitoring. The following diagram show how CASPER can integrated and provide a single interface for providing effective management.
Key Features
  • Cisco Unified IP Telephony monitoring
  • Voice and data network discovery and topology
  • Basic up/down (ICMP) and SNMP-based monitoring
  • Threshold-based monitoring and alerting
  • Distributed architecture and intelligence for present and future network scalability
  • Secure, reliable communication
  • Networkwide inventory collection and reporting
  • Cisco device performance monitoring
  • In-depth syslog reporting
  • Interface status and traffic monitoring
  • Reports
  • Multilayer alert-filtering capability
  • Real-time alerts and notifications through e-mail and paging
  • Configurable e-mail and pager addresses based on time-of-day setting
  • Proactive escalation
Patner Benefits
  • Real-Time 24x7 Voice and Data Monitoring
  • No need to train and retain a NOC staff
  • Proactive Alerts/Notifications
  • Comprehensive reports for partners and customers
  • Cisco UC, Networking, and Wireless device support
  • Cisco partner portal for collateral, training, and support
  • On-demand service
  • In-depth syslog reporting
  • Branding of Service
  • No up front investment
  • No need for Partner to purchase hardware and software to host CMD Console
End Customer Benefits
  • Experienced networking professionals available at affordable rates as an extension of in-house team
  • Reduced investment in tools and technology
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