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Overview
Technology > Overview
SecurView has developed a unique SaaS delivery platform called "CASPER" to deliver "IT as a Service" (ITaaS). CASPER has scalable architecture, built-in knowledge warehouse and patent pending Web 2.0 and search engine technologies. CASPER's unique capabilities are:
  • Seamless integration of remote monitoring and on-demand IT services
  • Role base access depending on the customer and the type of services subscribed
  • Web 2.0 Rating/Tagging provides collaboration capabilities
  • Integrated workflow with sample templates for business process integration
  • Security Search Engine with capability to search multiple security sources efficiently
  • White Label Capability for Channel Partners
  • Delivers Unified Communication, Data and Security services
The platform has been architected in four layers.  They are Service Layer, Knowledge Layer, Business Layer and User Interface Layer.  The following is the architecture diagram
This architecture provides flexibility to integrated third party services with SecurView’s in-house IT services. It also provides a single interface to partners and customers to access services.
Key Features
Multi-tenant Architecture
  • Ability to support multiple customers
  • Role Based Account Management
  • Custom Dashboards and Reports
White Label Capabilities
  • Ability to load your logo
  • Ability to choose style sheets
  • Selection of Services
  • Custom SLAs
Web 2.0 GUI
  • Rating and Tagging
  • Communication Center
  • Collaboration
Search Engine and Virus Database
  • Search based on Security Keywords
  • Virus database of 10,000 with 300 searchable attributes
  • Classification of vulnerabilities
Incident Workflow
  • Pre-defined remediation Processes
  • Search capability
  • Incident classification
Third Party Applications and Services Integration
  • Vulnerabilty Scanning and Assessment
  • Helpdesk
  • Cisco Monitor Director(CMD)
Benifits
  • Integrated platform for IT services from Cloud
  • Customization capabilities
  • Built on top of security knowledge base
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Unified Communication (UC) Management
OnDEMAND Services
PCI Compliance
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COMPANY TECHNOLOGY OnDEMAND SERVICES MANAGED SERVICES COMPLIANCE SOLUTIONS PHYSICAL SECURITY PARTNERS/CUSTOMERS SUPPORT
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