Managed Cisco
Secure Firewall Service

What It Is

A managed solution for Cisco Secure Firewall environments that provides 24x7 security monitoring, incident alerting, availability/status monitoring, and SOC-led incident response and change management.

Who It's For

• Organizations with single or multiple locations using Cisco Secure Firewall.
• Teams that want an extension of internal staff via trained security professionals available 24x7.

Problems It Solves

• Need for always-on (24x7/365) monitoring and management.

• Slow incident isolation and resolution for internal and external threats.

• Operational overhead of managing firewall changes, maintenance, and break-fix internally.

• Compliance pressures requiring documented controls and reporting.

How It Works

• Monitor: 24x7 threat monitoring, availability/status monitoring, and security log collection.

• Detect & Qualify: Incident identification and qualification.

• Notify: 24x7 incident notification/alerting.

• Respond & Change: SOC-led incident response and change management, including configuration changes, maintenance, and break-fix support.

• Report & Improve: Security operations reporting via portal/dashboards and knowledgebase insights.

What You Get

• 24x7 monitoring coverage (threat + availability/status).

• Incident alerting/notification and SOC access for response and changes.

• Customer portal (24x7 access), dashboards, and centralized information repository.

• Online knowledgebase with vulnerability and global threats dashboard.

• Security operations reporting.